Forgot your password? No problem! Reset it quickly and easily with these simple steps.
Step #1: Navigate to the login page
Open your web browser and go to the MatterWorx login page.
Step #2: Click on ‘Forgot Password’
On the login page, click the ‘Forgot Password’ link located below the login fields.
Enter Your Email Address:
In the ‘Forgot Password’ section, enter the email address associated with your MatterWorx account.
Submit the Request:
Click the ‘Submit’ button to send your password reset request.
Step #3: Check your email
Open your email inbox and look for an email from MatterWorx Support with the subject line “Password Reset Instructions.”
Follow the Instructions in the Email: Open the email and click on the password reset link provided. This will redirect you to the password reset page.
Step #4: Create a new password
On the password reset page, enter your new password in the designated fields. Make sure your new password meets the security requirements (e.g., minimum length, use of special characters).
Confirm the New Password: Re-enter your new password to confirm it, then click the ‘Reset Password’ button.
Step #5: Login with your new password
Return to the MatterWorx login page and log in using your new password.
If you encounter any issues during the password reset process, please contact MatterWorx Support for further assistance.